Privacy

GoKade is ordering and delivery software for small restaurants in Sri Lanka. This page says, in plain words, what we keep and why. Questions or removals: message the number on the front page. Governing law: the Personal Data Protection Act, No. 9 of 2022.

What we keep

If you order food: your phone number (to confirm the order), your name, the delivery landmark and map pin you give, any address you save, and your order history with that shop. If you sign in with Google or Apple we also keep the name and email address they give us. Your number belongs to the shop you ordered from — we never sell it. We message you about your orders, and about a shop opening near you only if you asked us to tell you.

If you run a shop: your contact details, menu, staff phone numbers, and the money records the app keeps for you (orders, the nightly count, the credit book). They are yours; we hold them for you.

If you deliver: your name and phone number, the shops you ride for, your runs and hours, and the money records between you and each shop. If you give us a photo of your identity card, only GoKade staff can open it, and it is deleted with your account. We do not track where you are: the GoKade Runs app asks for no location permission.

If you use a GoKade app or turn on notifications: a notification address for that phone so we can ring it — and, for a shop or rider phone, its model and the app version. Signing out removes it. To keep you signed in and to stop abuse we also keep your browser type and, for a short time, the network address a sign-in came from.

Who else handles it

Card payments are taken by PayHere on its own page: we never see or keep your card number. Sign-in codes and order messages go through our SMS provider, and through WhatsApp where a shop uses it. Notifications go through Apple and Google. A map from Google loads only when you tap to use it. The service itself runs on Cloudflare.

What we do not do

No advertising trackers. No selling data. No sharing with anyone except what is needed to deliver your order (your first name, landmark and phone go to the shop's own rider), and the services named above.

How long we keep each thing, and how to delete your account, is on this page: Delete your GoKade account

සිංහල

ඔබ කෑම ඇණවුම් කළොත්: ඔබේ දුරකථන අංකය, බෙදාහැරීමේ සලකුණ සහ පින් එක, සහ එම කඩේ සමඟ ඔබේ ඇණවුම් ඉතිහාසය පමණයි අප තබාගන්නේ. ඔබේ අංකය අයිති ඔබ ඇණවුම් කළ කඩේටයි — අපි ඒක විකුණන්නේ නැහැ. වෙළඳ ට්‍රැකර් නැහැ. දත්ත විකිණීම නැහැ. ගැටලුවක් නම් මුල් පිටුවේ අංකයට පණිවිඩයක් එවන්න.

தமிழ்

நீங்கள் உணவு ஆர்டர் செய்தால்: உங்கள் தொலைபேசி எண், டெலிவரி அடையாளமும் பின்னும், அந்தக் கடையுடனான உங்கள் ஆர்டர் வரலாறு மட்டுமே வைத்திருக்கிறோம். உங்கள் எண் நீங்கள் ஆர்டர் செய்த கடைக்கே சொந்தம் — நாங்கள் அதை விற்பதில்லை. விளம்பர டிராக்கர்கள் இல்லை. பிரச்சினை இருந்தால் முதல் பக்கத்தில் உள்ள எண்ணுக்கு அனுப்புங்கள்.